Delivery Options

We offer two delivery methods so you can choose what suits you best:
Correos (Standard Delivery)
• Delivery in 5–7 working days
DHL Express (Fast Delivery)
• Delivery in 2–3 working days

Order Processing

• Orders confirmed after 12:00 PM will be shipped on the next business day.
• Orders confirmed before 12:00 PM are prepared and shipped the same day.

Refund & Exchange Policy

No Returns or Exchanges (Hygiene Reasons):
Due to hygiene and health protection reasons, we do not offer returns or exchanges on
lingerie items. Please ensure you review sizing and product details carefully before purchasing.

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us:
Email: mauvaiston007@gmail.com
Instagram DM: @mauvaiston_lingerie

Include your order number and clear photos of the issue. All queries will be reviewed within 5 working days.
If the defect is confirmed, you will receive:
A replacement set (subject to availability)